Welcome to GOMO, a platform committed to protecting the security of your personal information. This Privacy Policy outlines our principles and practices for ensuring the security and privacy of your information. By using GOMO, you agree to the terms of this Policy.
GOMO, referred to in this document as "we", takes the protection of your personal information very seriously. We adhere to principles such as authority and responsibility, clear purpose, opt-in consent, minimum access, security, subject involvement and transparency to maintain your trust. This Privacy Policy applies to all GOMO products and services, including those provided by our affiliates, unless they have their own privacy policies. Please note that this Policy does not cover services provided by third parties or GOMO products that are governed by separate policies. Please read and understand this Policy before using our services. By using our services, you agree to the terms listed here. If you have any questions, please contact us through the channels provided.
Personal information includes any data that can identify you or reflect your activities, whether alone or in combination with other information. We collect and use your personal information for the following purposes:
To create an account, you can choose to log in with your Apple account. The information you provide will be used during your use of the service. If you cancel your account, we will anonymize or delete your information in accordance with applicable law. The unique ID generated during the quick login process must be protected by you and shall not be sold or transferred.
In order to enhance our services, we will provide personalized information search and transaction services based on your browsing history and device information. We may use this data to display and push relevant information. You can choose not to receive commercial advertisements at any time.
When using our services, we collect and analyze information to improve page display, search results, product matching and detect account violations. This includes device information obtained with the user's consent. Our system automatically records service usage details as web logs. Device information and log data cannot identify you alone. If non-personal data is combined with personal information, it will be treated as personal information during the combined use. Unless authorized or required by law, we will anonymize and de-identify such information.
When you contact us, the communication and call records may be stored to solve the problem and keep records.
We will ask for your prior consent when we use the information for purposes not listed in this policy or use the collected information for other purposes.
According to relevant laws and regulations, we do not need your consent to collect personal information in the following circumstances:
If we stop operating GOMO products or services, we will stop collecting your personal information, notify you, and delete or anonymize the personal information we hold.
We will not disclose your personal information to companies, organizations or individuals other than GOMO service providers, except in the following circumstances:
We promise not to transfer your personal information to any company, organization or individual, except in the following circumstances:
We will only publicly disclose your personal information in the following circumstances:
Under the following circumstances, sharing, transferring or publicly disclosing your personal information does not require prior authorization and consent:
Sharing or transferring de-identified personal information to prevent re-identification is not considered sharing, transferring or publicly disclosing personal information. This data processing will be carried out without further notice or approval.
We strictly abide by the provisions of laws, regulations and normative documents to keep your information confidential. The following are our main measures:
If you suspect that your personal information, account or password has been compromised, please contact our customer service department immediately so that appropriate measures can be taken
Please note that by using our services, you may voluntarily share or publicly disclose personal and sensitive information. We recommend that you exercise caution before sharing information on our platform and use strong passwords to ensure the security of your account.
We regularly publish security risk reports and personal data security assessments. Despite our efforts, it is important to recognize that the Internet environment is not completely secure. If unauthorized access, disclosure, modification or destruction of information occurs, we will assume the corresponding legal liability and notify you in a timely manner, and provide risk avoidance measures and remedial measures. We will also report incidents to regulatory authorities as required.
• Account information: access or edit personnel
• Personal information: To edit your personal information, please log in to your account and click "My" Personal ID or "Edit".
If you cannot access this information through the specified path, please contact GOMO Customer Service. We guarantee to respond to your request within 15 days. We will provide you with any additional personal information generated during your use of our products or services in accordance with relevant arrangements.
If you find that the personal information we process about you is incorrect, you have the right to request correction or supplement. You can make a correction or supplement request in the manner specified in this section.
You can delete some of your personal information using the methods listed in this section. You can ask us to delete your personal information in the following circumstances:
• If our processing of personal information violates laws and regulations.
• We collect or use your personal information without your explicit consent.
• If our processing of personal information seriously violates our agreement with you.
• If you no longer use our products or services, or you voluntarily cancel your account.
• If we no longer provide products or services to you.
If your deletion request is accepted, we will notify any individual who received your personal information from us and request that they delete the information immediately, unless required by law or you have independently authorized it. The information may not be deleted from our backup system immediately, but will be deleted when the backup is updated.
You have the right to give or withdraw your consent to the collection and use of additional personal information at any time. Certain business functions and services require your personal information to be realized. If you withdraw your consent, we will no longer be able to provide these functions and services and will stop processing your corresponding personal information. However, your decision to withdraw your consent will not affect our prior processing of personal information based on your consent.
You can cancel your account by logging in to GOMO (GOMO -> click the "My" icon -> click the gear icon in the upper right corner -> System Settings interface -> "Account and Security" -> click "Account Cancellation (Delete Account)"). After you submit a successful account cancellation application, your account will be cancelled immediately without manual review. After canceling your account, we will stop providing you with products or services, delete your personal information as required by law, or anonymize it.
In certain business operations, we use automatic decision-making mechanisms that rely solely on information systems and algorithms. If these decisions seriously affect your legitimate rights and interests, you can ask for an explanation, and we will provide a complaint channel that does not infringe GOMO's trade secrets, other user rights or social public interests.
For security reasons, we may require a written request or proof of identity. Before processing your request, we may ask you to confirm your identity and will respond within 15 days. If you are not satisfied with our response, you can file a complaint through GOMO Customer Service. We will try our best to meet your reasonable requests. We may reject requests that are repetitive, require excessive technical resources, endanger the legitimate rights of others, or are impractical.
We will not be able to respond to your request in the following circumstances:
• Related to national security or defense
• Related to pubpc safety, pubpc health and major pubpc interests.
• Related to criminal investigation, prosecution, trial and execution of judgments.
• There is sufficient evidence to show that the subject of personal information has subjective mapce or abuses his rights.
• Responding to your request will cause serious damage to the legitimate rights and interests of you or others.
• Involving commercial secrets
We are committed to protecting your personal information globally. When our products involve cross-border business and need to transfer your personal information to other countries or regions, we will strictly comply with relevant laws and regulations. This includes evaluating the security of outbound information, obtaining clear authorization, and complying with regulatory instructions. For cross-border transfers, we will require the recipient to take effective measures such as signing an agreement and on-site verification to ensure the confidentiality of the personal information obtained. However, if you voluntarily publish information across borders on the Internet, you are not subject to this confidentiality requirement. In this case, we will ensure that your personal information is fully protected.
In general, we retain your personal information for the shortest period required to achieve the purpose of collection, after which it will be deleted or anonymized. However, in the following circumstances, we may change the storage period in accordance with legal requirements:
• Comply with applicable laws, regulations, policies and normative documents.
Comply with decisions of administrative agencies or similar agencies, judgments, rulings, arbitration decisions or other legal procedures of judicial agencies.
• When we have reason to believe that it is necessary to comply with laws and regulations.
• For the purpose of executing relevant service agreements or this policy, protecting public interests, and ensuring the safety of third-party property.
When GOMO ceases operations, we will notify you through push notifications, website announcements, or in-app announcements, and delete or anonymize your personal information within a reasonable period of time.
Our Privacy Policy may be revised to reflect changes in our business functions, purposes of use, or contact information of the person responsible for personal information protection. We value your rights under this Privacy Policy and will not weaken your rights without your explicit consent. If there are any major changes, we will promptly notify you through the GOMO platform and customer service notifications. Major changes within the scope of this policy include:
• Modification of our business functions.
• Adjustment of purposes of use.
• Changes in personal contact information for overseeing personal information protection.
• Major changes in service models, such as the purpose of processing personal information, the types of personal information processed, and the way personal information is used.
• Changes in the main recipients of shared, transferred, or publicly disclosed personal information.
• Major changes in your rights to participate in the processing of personal information and how they are exercised.
• Changes in the department responsible for handling personal information, contact information, and complaint channel security.
• When the personal information security impact assessment report shows a high risk.
Your continued use of our services after receiving the notice constitutes your agreement to be bound by the revised policy. We will archive the old version of this policy for your review, and you can request access through the contact information provided.
The copyright of this Privacy Policy belongs to us, and we have the right to interpret and modify it to the extent permitted by law. If you have any questions, you can contact us at [email protected].